Help
Frequently Asked Questions
 Please
find below several frequently asked questions.
Application Access:
Application Capabilities:
Other Questions:
If you cannot find the answer to your question here, please go
to the Online technical support request.
How do I Gain Access to the Application
?
To gain access to the application, if you are already a valid user,
go to the login page and enter your
User Name and Password. If you are not currently a user, or are
unsure if you are an active user, then go to the request
page, and complete the online form to apply for the application.
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I forgot my login account and password
If you are a currently active user for the application and have
forgotten your user name and password, please go to the Account
Search page and enter your email address. Your user name and
password will be emailed to you.
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I have requested access, when will
I receive my user name and password?
Your request for access to the application is important to C&D
Technologies; however, each request is reviewed individually, and
processed in order of receipt. In the event that immediate battery
selection application access is required, please contact request@cdpowercom.net.
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Does the application contain product
rating tables ?
Yes, you can create a table by Product Line based on Amperes or Kilowatts per cell by choosing the Final Cell Voltages.
You can create tables based upon Standard or Customizable Time Ranges.
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Does the online application do everything
the software version could do ?
You will be able to do the same calculations and find the same
information as you could with the software.
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Can I print out reports ?
Yes, just choose File/Print from your browser window to print out
any necessary information. You will also find several specific reports
throughout the program where you see the printer icon.
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Where can I find more information about
the products I see ?
There is summary information about the products as well as links
to the specific product information on the Product Line Section
and the Rating Tables area. To find out all the information regarding
any product available from this application, please go to www.cdpowercom.com
where you will find a complete listing of all products.
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I need a special rack not shown within
the application
C&D offers an extensive selection of racks not shown within
the application, and can fit a solution to practically any requirement.
Please contact C&D Applications or your local C&D Sales
Representative if you don't see the rack style you desire, or you
have special layout considerations.
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What do I do once I find a product
that will fit my needs
Please contact C&D
Applications or your local C&D Sales Representative to verify
and assist you with selection of your final product.
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How do I find a local Sales Contact?
To find a Sales Contact in your area, please go to www.cdpowercom.com
and click on Locations
to find a complete listing of available representatives.
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